I’m a systems thinker, business, tech and process nerd, experience designer, product manager and communications expert with an entrepreneurial nature, a creative and pragmatic POV about technology, mixed with deep empathy for all things on our tiny blue planet.
What do I ‘do’?
In recent decades, I’ve worked with orgs of all sizes to help make digital and physical products work better for people. Both users and biz folks. From strategy to execution. Ways to see some evidence:
I also provide tech support to individuals, small- and medium-sized orgs looking for an alternative to geek squads and outsourced IT.
My approach to work is to create transparency and trust. Improve, incrementally. Act with kindness, respect and curiosity. Listen, ask questions, learn from missteps, get sh*t done and have some fun along the way.
If I’ve learned anything from the school of life, and my most important mentor, Peter Drucker, who is known as the father of modern management, it’s to pay attention to the details then zoom out and connect the intricacies. Then deliver for your customer, tend to the health of the business and remember the societal connections.
From features in a software application to focusing on big societal dreams my philosophy is to question everything, check for common understanding, generate positive engagement and get to work while using good management practices as a bulwark against breakdowns.
No A.I. was used or harmed in these web pages. Except for the headshot, all words on these web pages are my own.