I’m a systems thinker, business and process nerd, experience designer, product manager and communications expert with an entrepreneurial nature, a creative and pragmatic POV about technology, mixed with deep empathy for all things on our tiny blue planet.
What do I ‘do’?
In recent decades, I’ve worked with orgs of all sizes to help make digital and physical products work better for people. From strategy to execution. Ways to see some evidence:
I also provide tech support to folks looking for an alternative to that geek squad or the IT guy.
My approach to working with folks is to create transparency and trust. Improve, incrementally. Act with kindness, respect and curiosity. Listen, ask questions, learn from missteps, get sh*t done and have some fun along the way.
If I’ve learned anything from the school of life, and my most important mentor, Peter Drucker, who is known as the father of modern management, it’s to pay attention to the details then zoom out and connect the intricacies.
Embrace the unconventional, humanistic thinker I am – as unapologetically as possible – and practice creating shared understanding.
From features in a software application to focusing on big societal dreams. Question everything, check for common understanding, generate engagement and get to work. Use good management practices as a bulwark against breakdowns.
I’ve been well aware of A.I. for at least a decade. I recently messed with one of the many products to generate this headshot (not an A.I. endorsement).
No A.I. was used or harmed outside of the odd image. All words on these web pages are my own.